Who controls your network… technology or you?
It seems that technology has taken over the driver’s seat in many companies. Business owners often find it difficult to understand the theory, practices, or procedures required by advanced technology and are challenged to keep up with the constant changes. Because the world of business is driven by the power and speed of this technology, frequent adjustments are necessary.
In today’s high tech world, it is nearly impossible to grow or even operate a business without a personal computer. After much study, conversation, and fretting, most new business owners invest in their first PC and then gradually add additional systems over time. Soon, it becomes obvious that the business can no longer run efficiently without access to the data stored on these systems. In this phase of the company’s technology growth, it becomes apparent that the individual computers should have the capability of communicating with each other, so a “network” is established.
The type of network, choice of administrator, and operation of the network are rarely defined upfront, even though the network will become the pivot point for daily operations of the office, business and communications. The network’s importance becomes quite obvious, though, when it goes down. In many cases, the entire operation of the company is disabled. It is at this point that the crucial question arises: “Who controls the network?”
Ideally, a technology expert has planned and implemented the network, and an appropriate choice has been made as to who controls it. There are numerous benefits to having a well-designed and properly implemented network, including (but not limited to):
- Common files and data
- Information backup
- Security protection
- Disaster recovery
- Internal communications
- External communications
A poorly designed network can actually cause more problems than it solves. If improperly managed, a network will cost, rather than save, time, money, and data. Conversely, a properly functioning network will be a pleasure to use and an enhancement to profits. Hopefully, you control your network, rather than the other way around! Palitto Consulting Services maintains a team of experienced network engineers that are ready to help you assess the state of your network and transform it into a tool that reliably contributes to your business success.
Network Design / Installation
Selecting the technology that provides the best benefit for your business is a difficult and important decision for many business owners. The experienced engineers at PCS will create a customized network design to:
- Meet the requirements of your business today
- Position you for future expansion
- Fit in your budget
Once the decision is made to purchase equipment for a new or upgraded system, PCS will:
- Install it correctly and efficiently
- Provide the proper documentation
- Train your users to manage it
- Provide expert recommendations on utilizing your network investment into the future
Network Administration
Benefits:
- PCS handles the technology so you can focus on your core business
- Technology costs will be predictable and manageable
- Better identification of user needs
- Coordinated priorities, budgets, resources, and scheduling
Deliverables:
- Include all remote monitoring and maintenance services
- Meet with management to develop technology goals and budget
- Quarterly evaluation and review of big picture goals
- Detailed project management
- Research and justify new security and technology solutions
- Assist with technical evaluations
- Perform technology training
- Manage relationship and negotiate with critical vendors and services such as telephony, hardware, and software suppliers
Network Maintenance
Benefits:
- Routine on-site presence to resolve issues proactively
- Lower total cost than internal hiring (considering recruitment, salary, office equipment, benefits, training, etc.)
- Access to broad range of technology solutions
- Team of experts can tackle multiple problems simultaneously
- Faster project resolution
Deliverables:
- Remote monitoring
- Develop standards
- Develop work instructions
- Maintain inventory of hardware and software
- Maintain network diagram
- Develop disaster recovery plan
- Backup testing
- Resolve basic desktop issues