PCS White Paper

PCS Universal Dialer

Maximizing
  • Harness the power of OCR (Optical Character Recognition) technology to activate Click-to-Dial capabilities within any application, providing users with a smooth experience for dialing numbers from CRMs, websites, documents, and email signatures.
  • Enables Click-to-Dial across remote desktop sessions such as RDP and Citrix.
  • Hover the mouse over a phone number and the PCS Universal Dialer automatically pops the formatted number to give the user the option of clicking to place a call.
Click to Dial
  • VoIP system API for dialing.
  • System Tray app running on Windows 10 or greater.
  • Windows 2016 Server or greater.