Chris Music completed two ShoreTel training courses and passed the exams for Implementing the ShoreTel IP System Release 14 Upgrade and ShoreTel IP 930D Wireless Phone Implementation. Chris is now able to successfully implement and use ShoreTel 14 upgrades new features and tools, use diagnostic and monitoring applications, and understand the new features, functions and upgrade requirements. As well as identify customer and system requirements, plan, install, configure, and test the IP 930D system.
PCS is pleased to announce Joe Seiler is now VMware vSphere 5.1 certified. The course focused on three main points: installation, configuration, and management of VMware vSphere. Joe can now deploy, modify and manage virtual machines, and perform storage migration, backup and data recovery procedures.
Joe Miller recently attended another professional development course at Baldwin Wallace University to continue his growth in understanding and implementing leadership principles. The course, titled Implementing Organizational Change, focused on thought processes, skills, and techniques for leading and implementing change initiatives in organizations. Change can be intimidating and overwhelming, especially as the pace of change accelerates. With a strong business case, clear vision, effective leadership, open communication, and a solid plan, organizations and teams can be guided through important change initiatives.